Terms of Service

Last updated: 6 July 2026

1. About ClipMine

ClipMine ("ClipMine", "we", "us") is an AI-powered footage organisation service operated by ClipMine (Tony Xia, Hamilton, New Zealand). By creating an account or uploading footage you agree to these terms.

ClipMine processes uploaded video files using facial recognition to detect and cluster individuals, producing per-person clip folders for download by the account holder.

2. Biometric Processing

ClipMine's core function involves biometric processing as defined by the New Zealand Biometric Processing Privacy Code 2025 and equivalent frameworks in other jurisdictions. By using the service you acknowledge and agree to the following:

• ClipMine extracts facial recognition templates (numeric vectors derived from facial features) from every face detected in uploaded footage.
• These templates are used solely to cluster individuals into per-person clip folders.
• Facial recognition templates are deleted immediately and automatically upon completion of the clip-cutting job — and in all cases within 24 hours. ClipMine does not retain a standing biometric database.
• ClipMine provides a standing biometric processing notice at clip-mine.com/legal/privacy. Where footage is accessed via ClipMine's API, each clip response includes a notice_url field linking to this notice for the benefit of individuals appearing in the footage.

3. Your Responsibilities

3.1 Right to submit footage

You must have the legal right to upload footage for processing. This means either you own the footage or have been authorised by the owner to process it using a biometric service.

3.2 Notice to individuals appearing in footage

You are the data controller for footage you upload. ClipMine is the data processor acting on your instructions. As data controller, you are responsible for ensuring appropriate notice is given to individuals who appear in footage you submit. ClipMine assists with this obligation by:

• Providing a standing public Privacy & Biometrics Notice at clip-mine.com/legal/privacy that you may direct individuals to, covering delivery-time notification under Rule 3 of the NZ Code.
• Including a notice_url field in API clip responses that links to this notice.

For pre-event or at-event notice (beyond delivery-time notice), you may use printed or digital signage displayed at the venue informing attendees that AI facial recognition is in use. This is a convenience measure and is not a condition of use.

3.3 Footage involving minors

You must not upload footage that focuses on or is primarily comprised of individuals under 16 years of age without appropriate parental or guardian consent for biometric processing.

3.4 Compliance warranty

By uploading footage for processing, you represent and warrant that you have obtained all consents, notifications, and permissions required by applicable biometric privacy laws in your jurisdiction from individuals appearing in that footage, and that your use of ClipMine to process such footage is lawful.

3.5 Account security

You are responsible for all activity under your account. Notify us immediately at team.clipmine@gmail.com if you believe your account has been compromised.

4. Prohibited Uses

You must not use ClipMine for any of the following:

• Real-time facial surveillance of any kind
• Law enforcement, watchlist, or access-control applications
• Building commercial identity databases from processed footage
• Targeting, tracking, or profiling individuals based on their appearance or identity
• Processing footage where subjects are primarily located in Illinois (US), Texas (US), or Washington (US) without implementing the explicit prior-consent flow required by applicable biometric statutes in those states
• Processing footage of individuals located in the European Union or United Kingdom without a compliant GDPR Article 9 consent mechanism in place
• Using ClipMine outputs to infer or assess the emotional state, intent, mental health, or psychological characteristics of any individual
• Categorising or profiling individuals based on protected characteristics including race, ethnicity, religion, or political affiliation, whether from ClipMine outputs or from data derived from processed footage
• Any use that violates applicable law in your jurisdiction

5. Data Handling

The following summarises how ClipMine handles data associated with your account:

• Uploaded video files — stored in your account until you delete the project.
• Facial recognition templates — deleted immediately and automatically after clip processing is complete.
• Clip files — stored in your account until you delete the project.
• Processing logs — retained for 12 months on a rolling basis for security, billing, and audit purposes.
• Account data — retained until account deletion. Contact us to delete your account.

When you delete a project, associated video files and clip outputs are permanently removed from storage. Account deletion removes your account data within 30 days. Backup copies of deleted data may be retained for up to 30 days for disaster recovery purposes.

Full details on biometric data handling, individual rights, and complaint processes are in our Privacy & Biometrics Notice.

6. Regional Restrictions

ClipMine currently operates on a notice-based compliance model under the NZ Biometric Processing Privacy Code 2025. This model is not sufficient for all jurisdictions:

European Union / UK: ClipMine is not currently available in the EU or UK. GDPR Article 9 requires explicit consent from biometric data subjects before processing, and our current service does not meet that requirement. Users visiting from these regions are shown a region restriction page. We are working on a compliant version for these jurisdictions.

Illinois, Texas, Washington (US): ClipMine is not currently available in Illinois, Texas, or Washington. These states have biometric-specific statutes (Illinois BIPA, Texas CUBI, Washington My Health My Data Act) requiring prior written consent from biometric data subjects. Users visiting from these states are shown a region restriction page. We are working on a compliant version for these jurisdictions.

Australia: Australia's Privacy Act classifies biometric data as sensitive information. Our ToS consent language covers the account holder. If you are processing footage in Australia, you acknowledge that additional obligations may apply to you as data controller for footage subjects.

7. Intellectual Property

You retain ownership of footage you upload. ClipMine does not claim any rights over your uploaded video content or clip outputs. You grant ClipMine a limited licence to process your footage solely for the purpose of providing the service.

ClipMine's software, brand, and documentation are owned by ClipMine and may not be copied or reproduced without permission.

To submit a copyright takedown notice under the Digital Millennium Copyright Act (DMCA), email team.clipmine@gmail.com with "DMCA" in the subject line. A valid notice must include: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the material to be removed and information sufficient to locate it on the service; (c) your contact information; (d) a statement that you have a good faith belief the use is not authorised by the rights holder; (e) a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act on behalf of the rights holder; and (f) your physical or electronic signature.

If you believe material was removed in error, you may submit a counter-notice to team.clipmine@gmail.com including: (a) identification of the removed material and its prior location on the service; (b) a statement under penalty of perjury that the removal was a mistake or misidentification; (c) your contact information and consent to the jurisdiction of your federal district court; and (d) your signature. We will forward valid counter-notices to the original complainant and may restore the material after 10–14 business days unless we receive notice of a court action.

ClipMine will terminate the accounts of users found to repeatedly infringe copyright.

8. Fees and Billing

Paid plans are billed monthly in advance. All prices are in USD and are shown on our billing page.

• Payment: By subscribing you authorise ClipMine to charge your payment method on a recurring monthly basis. You must keep your billing information current.
• Failed payment: If a payment fails, Stripe will retry over 7 days. If payment is not recovered within that period, your account is downgraded to the free tier. Your projects and footage are retained. You may re-subscribe at any time.
• Cancellation: You may cancel at any time from your billing page. Cancellation stops future billing; your plan remains active until the end of the current paid period. We do not provide refunds for unused time in a billing period.
• Upgrades and downgrades: Upgrading your plan takes effect immediately; the difference is charged on a pro-rata basis. Downgrading takes effect at the start of your next billing cycle.
• Price changes: We will give at least 14 days' notice of price changes by email. Changes apply from your next billing cycle.
• Scan credits: If a scan fails due to a fault on our part, the footage minutes consumed are returned to your monthly allowance.
• Non-refundable: Except as stated above and where required by applicable law, all payments are non-refundable.
• Business purchases: If you are acquiring ClipMine in trade, you agree that the Consumer Guarantees Act 1993 does not apply to your purchase.
• GST: Prices shown are exclusive of GST. Where GST applies to your purchase, it will be added at checkout and shown on your invoice.

9. Limitation of Liability

ClipMine provides the service on an "as is and as available" basis. ClipMine makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. To the maximum extent permitted by law:

• ClipMine is not liable for your failure to obtain appropriate consent or notice for footage you upload.
• ClipMine is not liable for losses arising from processing errors, incorrect clustering, or missed identifications.
• ClipMine is not liable for any indirect, consequential, incidental, special, or punitive loss or damage, including loss of profits, revenue, data, or business opportunity.
• ClipMine's total liability to you for any claim will not exceed the greater of (a) the amount you paid for the service in the 12 months preceding the claim or (b) NZD $100.

Consumer rights (New Zealand): If you are a consumer within the meaning of the Consumer Guarantees Act 1993, nothing in these terms limits or excludes guarantees, rights, or remedies that you have under that Act or the Fair Trading Act 1986 that cannot lawfully be limited or excluded.

Your indemnity: You agree to indemnify and hold harmless ClipMine from any claim, demand, loss, or expense (including legal fees) arising from (a) your breach of these terms, (b) your failure to obtain required consent or notice for footage you upload, or (c) any third-party claim relating to footage you submitted, including claims under biometric privacy statutes.

Nothing in these terms limits liability for fraud, gross negligence, or any liability that cannot be excluded under New Zealand law.

10. Changes to These Terms

We may update these terms from time to time. We will provide at least 14 days' notice of material changes by email or by a notice on our website. Continued use of ClipMine after the effective date of updated terms constitutes acceptance.

11. Governing Law

These terms are governed by the laws of New Zealand. Disputes are subject to the exclusive jurisdiction of the courts of New Zealand.

12. Contact

For questions about these terms or the service: team.clipmine@gmail.com